Effective Date: 25 March, 2024
This Privacy Policy describes how Pellet Stove Insert (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website at www.pelletstoveinsert.com.
Information We Collect
We collect the following information when you use the site:
- Personal Information: When you register for an account, make a purchase, or contact us, you may provide us with personal information such as your name, email address, mailing address, phone number, and payment information.
- Usage Data: We may also collect information about your activity on the Site, such as the pages you visit and the products you browse.
How We Use Your Information
We use the information we collect to:
- Process your orders and provide customer service
- Send you promotional emails about our products and services (with your consent)
- Improve the Site and your browsing experience
- Analyze trends and user behavior
Sharing Your Information
We may share your information with third-party service providers who help us operate the Site, such as payment processors and shipping companies. We will not share your information with any other third party without your consent.
Your Choices
You can opt out of receiving promotional emails from us by following the unsubscribe instructions in the emails.
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.
Returns and Exchanges
We accept returns and exchanges for both defective and non-defective products within 7 days of delivery. Products must be returned in new condition.
- Return Method: By mail
- Return Label: Included with your purchase, free of charge
- Restocking Fee: 25% of the product price
- Refund Processing Time: 5 days
Contact Us
If you have any questions about this Privacy Policy, please contact us at [Insert Your Email Address].
Updates to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on the site.